Monday, June 25, 2012

Newly Released Statistics: How Big Is Social Media Now?

It is no doubt that social media will be here to stay, but do you know how big social media has become? This MSNBC news video shares some updated statistics with us.

Sixty-seven percent (67%) NBA players are on Twitter. Lady Gaga and Justin Bieber, for example, have 26+ million and 23+ million followers respectively as of June 24, 2012, more than the population of Australia (22 million).

I (@LinchiKwok) have to admit that I like Twitter even more after I use it as a teaching tool in my social media class. Twitter makes it easier for me to communicate with students and other industry professionals. As a matter of fact, Twitter is also very helpful for travelers. When my flight was delayed due to a storm in May, I tweeted to @AmericanAir and got prompt responses and assistance. What a great testimonial for the power of Twitter complaints!

There are over three billion hours of YouTube videos being watched every month, 500 years of YouTube videos being watched on Facebook every day, and 700 YouTube videos being shared on Twitter every minute.

About 80% of its monthly active users live outside of the U.S.A. Americans spend more time on Facebook than another other websites. Every day, there are over 300 million photos uploaded on Facebook.

There are 161 million active users. Every second, there are two new members signing up on this site.

Flickr
Users upload 2,500 images to Flickr every minute. Every day, there are more than 3 million images posted on the site.

We should all embrace new technologies and learn how to use social media for our advantages. Would you agree?


References:
The picture was downloaded from blog.mcf.org.

Monday, June 18, 2012

Mobile Etiquette on Vacation

This morning, I heard from my sister in China that a guy threw a bundle of ¥100 notes to the air in Canton Baiyun International Airport (¥100 RMB ≈ $15 USD). Surprisingly, nobody seemed to care about the money. People pulled out their phones and cameras and started taking pictures. I assume that quite a few of them would have immediately shared the “moment” on the internet.

That is interesting. I wonder if we have become too obsessed with social media. If so, now it is time to remind ourselves the mobile etiquette. Let’s see if you agree to the following “mobile etiquette on vacation” that is discussed in a Fox News video.

  • Pay attention to the tour guy. What are some examples of “not paying attention” when the tour guy is talking? In my opinions, these behaviors should be avoided: talking with others or on the phone, having the plugs on the ears, searching information or checking in with the phone, and not following instructions. What else do you think?
  • Post pictures of a real person rather than those of a well-known tourist spot. There are many high-quality and professional pictures about those famous spots on the internet already. There is no need to add more unless s/he is also professional photographer. From time to time, I think it is acceptable if one shares a limited number of pictures taken in small places that are not searchable on the internet.
  • Ask for permissions before tagging others in a picture. I agree. Most pictures I posted on the internet are about myself (so that I don’t need permissions). Occasionally, I tagged my friends if they were in the pictures with me. Normally, I selected the pictures in which my friends looked good. More importantly, I usually asked for their permissions in advance and always allow others to untag themselves. Likewise, if somebody tags me in a picture that I do not like, I will untag myself. If necessary, I will politely ask my friend to remove the picture on the internet.
  • Publish pictures after a vacation is completed because others may feel jealous about the updates, according to this video. Honestly, I have never felt jealous about my friends’ vacations before. Now that I know this etiquette, I will keep in mind that somebody else might feel jealous about my vacation. Personally, I think it would be fine if one uploads the pictures at the end of a day (during or after a vacation) --- if somebody would feel jealous about others’ vacation, s/he would do that anyway, no matter when the pictures are uploaded. Would you agree?
  • Do not use tablets or phones in the dark unless one is there by himself/herself. The light from the screen could bother others.
  • Use headphones thoughtfully. Headphones need to be taken off when we are talking or listening to others. If traveling in a bus or a plane, we should lower the volume of the headphones because others may feel annoyed by the small noise coming out from a headset.   

I believe that etiquette is about being nice and thoughtful to others. I would like to hear your thoughts on “mobile etiquette on vacation.” What do you think? Is mobile etiquette necessary? Is there anything else you would like to add to this list?

Relevant discussions:

Wednesday, June 13, 2012

Teaching Social Media in Business Schools: What Needs to Be Covered?

Earlier this month, I attended the International Entrepreneurship Faculty Development Program at University of Colorado Denver. Rahim Fazal (@rahimthedream), a three-time company co-founder, spoke to us on how Facebook is transforming entrepreneurship. In Rahim’s words, social media has made significant impact on 5Cs --- conversations, collaboration, connectedness, content, and customization.

I agree with Rahim that social media has changed and is still changing the way people are doing business. It becomes obvious that social media must be included in business education. There are forward-thinking business schools offering courses on social media. To my knowledge, however, many of these classes are taught as a marketing course. That may make sense because social media can be very effective in relationship marketing, but I argue that social media is more than just sales or marketing. Human resources, for example, is another area that uses social media to a large extent. Accordingly, as much as I believe that companies must include every functional and operational department into consideration when developing their corporate social media strategy, I suggest that business schools also need to cover social media content in every related subject. Or, they should offer a social media course through a multidisciplinary lens. I myself teach social media as a personal and business communication tool in my social media class, in which B2C and marketing communication is discussed along with the C2C, B2B, C2B, B2G, G2B, G2C, and C2G communication.    

What important social media competences do you expect from college graduates? In which class(es) should business schools cover the social media content? If you believe that social media should be a standalone course, what should be taught in that class?  

Relevant discussions:

References:
The picture was downloaded from Customerrock.Wordpress.com